This accessibility statement applies to https://commercial.newcastle-hospitals.nhs.uk
This website is run by Newcastle Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
We also aim to make the website text as simple as possible to understand.
If you have a disability, AbilityNet has advice on making your device easier to use.
Feedback and contact information
If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please email [email protected].
We will consider your request and get back to you within 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Newcastle Hospitals NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
This is based on an accessibility audit carried out in March 2026, with a recheck completed in May 2026.
Non-accessible content
At the time of the most recent audit, no accessibility issues were identified across the pages tested.
The audit reviewed a representative sample of pages and key user journeys. While not every page was tested, the results indicate a high level of accessibility across the site.
What we’re doing to improve accessibility
We are committed to maintaining and improving accessibility by:
- regularly reviewing and testing the website
- applying accessibility standards to new content and functionality
- acting on user feedback to address any issues quickly
Preparation of this accessibility statement
This statement was prepared on: 11 July 2023
It was last reviewed on: 18 May 2026
This website was last tested on:
- 25 March 2026
- Rechecked on 15 May 2026
The test was carried out by Mixd.
The audit included manual testing, automated tools, and assistive technology testing across a representative sample of pages.